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The Autograph Dealer Experience Survey

Your name

Your store name/link

Your email

Your phone

Roughly how many autographs do you sell per month?

1–10

11–50

51–150

150+

How often do you use each of these to source autographs?

	Never	Sometimes	Frequently
In-person (signings, conventions, estate sales)
Private deals (collectors, other dealers)
Online marketplaces (eBay, Etsy, etc.)
Online auction houses (Heritage, Goldin, etc.)
Social media (Facebook groups, Instagram)

Do you self-provide Certificates of Authenticity (COAs) with your sales?

Yes, always

Yes, sometimes

Do you use any third-party authentication services?

Yes, regularly

Yes, occasionally

Roughly what percentage of your inventory gets authenticated before sale?

Almost none (<10%)

Some (10–50%)

Most (50–90%)

Nearly all (90%+)

Do you accept returns or offer refunds if authenticity is disputed?

Yes, always

Case by case

What's your average sale price per autograph?

What categories do you primarily deal in?

Sports

Film / TV

Music

Historical / Political

Other

Are there specific celebrities or signers you deal with most?

Yes

Which celebrities or signers are most important to your business?

Of your total inventory, roughly what percentage turns out to be forged, leads to disputes, or results in refunds/chargebacks?

How big of a problem is fraud/forgery in your day-to-day business?

Not really an issue

Occasional headache

Significant ongoing problem

One of my biggest challenges

Rank these sourcing channels from most to least problematic for fakes and disputes

In-person (signings, conventions, estate sales)

Private deals (collectors, other dealers)

Online marketplaces (eBay, Etsy, etc.)

Online auction houses (Heritage, Goldin, etc.)

Social media (Facebook groups, Instagram)